Refund Policy
At DoorShieldPro™, your satisfaction is important to us.
🛡️ 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all orders.
If you're not completely satisfied with your purchase, you may request a refund within 30 days of receiving your order.
📦 Eligibility for Returns
To be eligible for a return:
Item must be unused and in original condition
Item must be returned in original packaging
Proof of purchase is required
🚚 Return Shipping
Customers are responsible for return shipping costs.
We recommend using a trackable shipping service, as we are not responsible for lost return shipments.
❌ Non-Refundable Items
We do not accept returns for:
Items that have been used or damaged
Items returned after 30 days
Items without proof of purchase
🔄 Refund Process
Once your return is received and inspected:
Approved refunds will be issued to your original payment method
Please allow 5–10 business days for processing
⚠️ Order Changes & Cancellations
Orders can only be canceled or modified within 12 hours of purchase.
After that, the order may already be processed and shipped.
📩 Contact Us
If you have any questions or need assistance, please contact us:
📧 DoorShieldPro@gmail.com
📍 Vancouver, BC, Canada
We’re here to help you.