At DoorShieldPro™, your satisfaction is important to us.
We offer a 30-day money-back guarantee on all orders.
If you're not completely satisfied with your purchase, you may request a refund within 30 days of receiving your order.
To be eligible for a return:
Item must be unused and in original condition
Item must be returned in original packaging
Proof of purchase is required
Customers are responsible for return shipping costs.
We recommend using a trackable shipping service, as we are not responsible for lost return shipments.
We do not accept returns for:
Items that have been used or damaged
Items returned after 30 days
Items without proof of purchase
Once your return is received and inspected:
Approved refunds will be issued to your original payment method
Please allow 5–10 business days for processing
Orders can only be canceled or modified within 12 hours of purchase.
After that, the order may already be processed and shipped.
If you have any questions or need assistance, please contact us:
📧 DoorShieldPro@gmail.com
📍 Vancouver, BC, Canada
We’re here to help you.